Rama Clutch in Olive
Sleek and versatile, Rama is where a card holder meets a clutch. Designed with a magnetic closure and an interior card slot that fits up to four cards with two slots, it’s made for effortless carry. Finished in textured leather and available in four exquisite shades - burgundy, vanilla, olive, and brown.
Details:
- Faux textured leather
- Classic clutch design
- Magnetic closure
- Card holder insert in the inside
- Two card slots (can fit two cards in each)
- Matching cotton lining
Care:
- Not machine washable.
- Use a damp cloth to remove dirt and air dry away from a heat source or direct sunlight.
Size guide:
|
Length |
29cm |
|
Width |
4.5cm |
|
Height |
14cm |
*please allow 1-3cm discrepancy
Please note: Actual product colours may vary slightly due to lighting and screen settings.
This policy applies to A Soiree Affair – Baju Raya Collection purchases made online and in-store.
1. General Policy
- No refunds will be issued under any circumstances.
- Exchanges are strictly limited to size exchanges only, subject to stock availability.
- All exchanges are issued as a one-time exchange per order.
2. Eligibility for Size Exchange
Every Baju Raya order is eligible for a size exchange only, provided that:
- The item is unworn, unwashed, unaltered, and in its original condition with all tags intact.
- The original order has been fulfilled and delivered before an exchange request can be initiated in our system.
- Exchange requests are made within 14 days from the date of delivery.
- A valid SAOI Warranty Card is returned together with the item.
Exchanges are valid for the same design only (different size, subject to availability).
3. Non-Returnable & Non-Exchangeable Items
The following items are strictly non-returnable and non-exchangeable:
- Baju Raya (except for approved size exchanges as stated above)
- Selendang / Scarves
4. How to Request a Size Exchange
- For size changes, please select “Return for Exchange” via the Returns and Exchanges Portal.
- All exchange requests must be communicated prior to sending items back.
- Returns sent without prior approval will not be accepted.
5. Order Errors
If your order is processed incorrectly (wrong item or wrong size sent):
- SAOI will arrange for a replacement or refund accordingly.
- One free return shipment is provided for Malaysia.
- One shipping reimbursement is provided for Singapore/Brunei.
- Please contact our Customer Service team for assistance.
6. Defective Products
- All products must be inspected immediately upon receipt, before wearing or washing.
- Items that have been washed, worn, altered, or damaged after use will not be eligible for return or exchange.
7. Third-Party Purchases
- Products purchased from third-party retailers like personal shoppers, or online marketplaces are not eligible for return or exchange through SAOI.
8. Instalment Payment Orders
- Orders placed using instalment payment methods are strictly non-cancellable and non-refundable.
9. Other Terms & Conditions
- SAOI reserves the right to reject any return, exchange, or refund request at our sole discretion if the conditions above are not met.
- This policy may be updated or amended without prior notice.
For any exchange-related inquiries, please contact aftercare@saoi-shop.com.